Kaisai Service Module - Remote Service Monitoring Module (KSM/ZNS)

The Kaisai Service Module (KSM/ZNS) is a dedicated remote service monitoring module designed to enhance the performance and longevity of your KAISAI heat pump. This module offers comprehensive remote supervision, allowing for efficient monitoring of heat pump operations and a quick service response, ensuring your system runs optimally.

• Remote Supervision: Enables constant monitoring of heat pump operation by the installation company.
• Quick Service Response: Facilitates prompt intervention and troubleshooting by service professionals.
• Remote Adjustment: Allows for the remote adjustment of operating parameters, optimizing performance.
• Communication Protocols: Supports communication between MODBUS and C14 protocols.
• Ethernet Connectivity: Connects to the internet via Ethernet cable (RJ45) for reliable data transmission.
• Power Supply: Operates on a standard 230V/50Hz electric grid power supply.
• Cable Compatibility: Features connectors for cables with cross-sections up to 1.5mm².
• LED Indicators: Provides visual status updates through PWR, DHCP, SERVER, C14, MB, and STATUS indicators.
• Broad Compatibility: Compatible with all Kaisai heat pump models, including KHA, KHC, KHX, and KHY series.
• User-Friendly Interface: Accessible via a dedicated mobile application for iOS and Android, as well as through a web browser.
• Enhanced Installer Benefits: Offers easy access to installations, improved customer care, remote troubleshooting, and minimized field interventions.
• User Advantages: Provides insight into heat pump operation, a sense of security, and the ability to remotely change operating modes.
• Warranty Extension: Purchase and installation of the module may extend the heat pump warranty up to 5 years.

With the Kaisai Service Module, installers can remotely diagnose issues, access historical data, and reduce telephone consultations, saving valuable time and resources. Users benefit from constant monitoring, gaining peace of mind and the ability to adjust settings remotely. This module ensures that your KAISAI heat pump operates at its best, providing efficient and reliable performance year-round.